Returns & Exchanges

At NAOKO-STORE, we want you to be completely satisfied with your fashion finds. If your order isn't a perfect fit, you can return any unworn items with original tags within 30 days of delivery.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the products are in their original condition.

3

Ship the Package

Print the provided prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing